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We are committed to protecting the privacy of your personal information.
Comet Plumbing & Sewer Co.® is committed to protecting the privacy of our users' personal information. To better protect your privacy, we have instituted the security and privacy practices outlined in this policy. We provide this notice explaining our information practices and the choices you can make about the way your information is used.
Our privacy policy contains the following information:
Information Comet Plumbing & Sewer Co. collects and how it is used: Comet Plumbing & Sewer Co. collects certain information to enable you to take full advantage of our offerings when you register at our site, order products or services, participate in our contests, surveys, promotions, or activities, or otherwise communicate with us. If you choose, you can visit call-comet.com without providing us with any information about yourself. Comet Plumbing & Sewer Co. collects both personally identifiable and non-personally identifiable information from users of its website.
Personally Identifiable Information: When you register with Comet Plumbing & Sewer Co., we may require you to give us contact information (such as your name, e-mail address, and physical address).
We use the customer contact information we collect to provide you with service and to send you, if you so choose, news about our company, newsletters, promotional materials, and other information.
We may also use the information we collect in combination with outside records to notify you about important changes to the website, new Comet Plumbing & Sewer Co. services and products, and special offers and information we think you'll find valuable.
We use information gathered at the time of your requesting service to process your request and to notify you of your service request status. A customer care representative or service provider may contact you in order to fulfill a service or to provide information you requested.
Non-personally Identifiable Information: We will only use this information in-house to best decide on how to give our community the best prices possible.
Disclosure of information to outside parties: To process your requests for products or services, we will need to share some of the personally identifiable information you provided (e.g., contact information and information about particular service needs) with service providers in the provider network.
If you choose to receive promotions, newsletters, and/or other types of correspondence from us, the correspondence that you receive will originate from Comet Plumbing & Sewer Co. or the provider network, and your personally identifiable information will continue to be solely maintained by Comet Plumbing & Sewer Co.
If you registered with Comet Plumbing & Sewer Co. through a third-party website or if you registered with a third-party website through Comet Plumbing & Sewer Co. we may need to report certain information to that website as is necessary.
If you come to Comet Plumbing & Sewer Co. via a co-branded partner and transact business with us, the information you provide may be collected and used by Comet Plumbing & Sewer Co. as well as by the co-branded partner from which you came. Comet Plumbing & Sewer Co. is not responsible for the use that the co-branded partner makes with this information.
To help you identify when you are on the Comet Plumbing & Sewer Co. website we place our logo in the upper left corner to indicate that you are within our website.
Comet Plumbing & Sewer Co. may be obligated to disclose personally identifiable information to law enforcement or agencies, even though such agencies may not comply with the terms of our Privacy Policy. Comet Plumbing & Sewer Co. will disclose information to such agencies in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena, or a law enforcement agency's request
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Finally, Comet Plumbing & Sewer Co. may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, partners, service providers, or to the press. Aggregate statistics contain only non-personally identifiable information.
Information partners collect: Our site contains links to other websites whose information practices may be different than ours. You should consult the other sites' Privacy Policies, as we have no control over information that you may submit or that the third parties collect on those sites.
We may offer promotions or content that is sponsored by, or co-branded with, identified third parties. By virtue of these relationships, these third parties may obtain personally identifiable information that you submit. Comet Plumbing & Sewer Co. has no control over the third party's use of this information.
Our use of cookies: The Comet Plumbing & Sewer Co. website uses cookies, a technology that stores small pieces of information on your hard drive, to personalize content and keep track of your purchases during your visit. Each time your browser visits a website, the site sends all cookies relevant to that website; cookies are used to maintain a session between you and the web server.
How to update/change your preferences: Comet Plumbing & Sewer Co. may send communications, promotional information, and/or newsletters to our registrants. You can choose to not receive communications from us. We provide the following options for updating the personally identifiable information that we collect and maintain, including options for communications, news, and special offers. To review and update your choices, please send us an e-mail with your changes, titled "Comet Plumbing & Sewer Co. Profile Update" to customer@call-comet.com You may also call a Comet Plumbing & Sewer Co. Customer Care Specialist at 1- 800-805-9025.
Changes to our privacy policy: If we materially change our privacy policy, we will post changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.